Title III of the Americans with Disabilities Act (ADA) states that businesses must comply with accessibility requirements for people with disabilities. This also includes websites which need to be accessible to individuals with visual, hearing or physical disabilities. Compliance includes screen reader software for audio translation, Braille displays, keyboard navigation for people who cannot use a mouse, text captions for images which are compatible with screen readers and the ability to adjust font size and color.
The Department of Justice has not mandated a clear federal directive on website ADA compliance and as a result, law firms have been actively pursuing suits against businesses who are not ADA compliant. Cases continue to increase every year - 2019 saw a 51.7% increase in the number of ADA compliance lawsuits from the previous year. Because of this it is important for businesses to do all they can to mitigate the risk of potentially costly litigation.